Previous incidents

February 2026
Feb 04, 2026
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved Feb 04 at 08:00am EST

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.
January 2026
No incidents reported
December 2025
Dec 27, 2025
1 incident

DataView UI, DataView API, and 5 other services are down

Downtime

Resolved Dec 27 at 02:08pm EST

DataView API recovered.

12 previous updates
Dec 23, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved Dec 23 at 02:00am EST

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.
Dec 18, 2025
1 incident

Trigger Email 2.0 - Production - Scheduled Maintenance - Completed

Resolved Dec 18 at 01:00am EST

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.
Dec 12, 2025
1 incident

Application API, DataView UI, and 4 other services are down

Downtime

Resolved Dec 12 at 04:53pm EST

Application API recovered.

9 previous updates
Dec 11, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Complete

Resolved Dec 11 at 12:30pm EST

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.
Dec 09, 2025
1 incident

Trigger Email Trigger API Kong URL Production is down

Downtime

Resolved Dec 09 at 01:04am EST

Trigger Email Trigger API Kong URL Production recovered.

1 previous update
Dec 08, 2025
2 incidents

DataView API and Trigger Email 2.0 UI are down

Downtime

Resolved Dec 08 at 02:30am EST

Trigger Email 2.0 UI recovered.

3 previous updates

ProviderNSA - Production - Scheduled Maintenance - Complete

Resolved Dec 08 at 02:00am EST

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.