Maintenance
Azure Front Door Outage - 2025-12-27
Resolved Dec 27, 2025 at 7:00pm UTC
Azure Front Door dependency outage. Multiple services impacted (timeouts / SSL / cannot connect). Excluding from TE uptime reporting.
ProviderNSA - Production - Scheduled Maintenance
Resolved Dec 23, 2025 at 7:00am UTC
We will be performing a scheduled maintenance to deploy the latest changes to the Production environment. Normal service operations will resume immediately after the completion of the task.
Trigger Email 2.0 - Production - Scheduled Maintenance
Resolved Dec 18, 2025 at 6:00am UTC
We will be performing a scheduled maintenance to deploy the latest changes to the Production environment. Normal service operations will resume immediately after the completion of the task.
Azure Front Door / DNS Outage - 2025-12-12
Resolved Dec 12, 2025 at 9:45pm UTC
Azure dependency outage (DNS lookup failures + timeouts) impacting multiple services. Excluding from TE uptime reporting.
ProviderNSA - Production - Scheduled Maintenance
Resolved Dec 11, 2025 at 5:30pm UTC
We will be performing a scheduled maintenance to deploy the latest changes to the Production environment. Normal service operations will resume immediately after the completion of the task.
Kong API Gateway Outage - 2025-12-09
Resolved Dec 9, 2025 at 3:50pm UTC
Kong API Gateway service outage while using serverless gateway. Third-party dependency issue; excluding from uptime reporting.
ProviderNSA - Production - Scheduled Maintenance
Resolved Dec 8, 2025 at 7:00am UTC
We will be performing a scheduled maintenance to deploy the latest changes to the Production environment. Normal service operations will resume immediately after the completion of the task.
Trigger Email UI - Minor Dependency Blip - 2025-12-08
Resolved Dec 8, 2025 at 5:05am UTC
Brief dependency-related blip (1 minute). Incident was removed earlier. Adding maintenance window to ensure uptime reporting accuracy.
Trigger Email 2.0 - Production - Scheduled Maintenance
Resolved Nov 25, 2025 at 5:00am UTC
We will be performing a scheduled maintenance to deploy the latest changes to the Production environment. Normal service operations will resume immediately after the completion of the task.
Azure Front Door Outage - 2025-11-21
Resolved Nov 21, 2025 at 10:10am UTC
Azure Front Door dependency outage. Multiple services impacted (timeouts / SSL / cannot connect). Excluding from uptime reporting.
Kong Serverless Gateway Outage - 2025-11-13
Resolved Nov 13, 2025 at 12:50pm UTC
Kong API Gateway outage/instability while service was using serverless gateway (non-SLA). Excluding from uptime reporting. Service has since migrated to dedicated gateway.
ProviderNSA - Production - Scheduled Maintenance
Resolved Nov 11, 2025 at 6:00am UTC
We will be performing a scheduled maintenance to deploy the latest changes to the Production environment. Normal service operations will resume immediately after the completion of the task.
Azure Front Door Outage - 2025-11-03
Resolved Nov 3, 2025 at 10:10am UTC
Azure Front Door dependency outage. Multiple services impacted (timeouts / SSL / cannot connect). Excluding from uptime reporting.
Azure Front Door Outage - 2025-11-01
Resolved Nov 2, 2025 at 2:50am UTC
Azure Front Door dependency outage. Multiple services impacted (timeouts / SSL / cannot connect).