Previous incidents

July 2025
Jul 26, 2025
1 incident

Application API, Web Application, and 1 other service are down

Resolved

Resolved Jul 26, 2025 at 1:49pm UTC

Application API recovered.

5 previous updates

Jul 23, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jul 23, 2025 at 11:45am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jul 15, 2025
1 incident

Application API is down

Resolved

Resolved Jul 15, 2025 at 4:24pm UTC

Application API recovered.

1 previous update

Jul 09, 2025
1 incident

Trigger Email 2.0 - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jul 9, 2025 at 7:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jul 08, 2025
1 incident

DataView - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jul 8, 2025 at 6:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jul 03, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jul 3, 2025 at 5:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

June 2025
Jun 25, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Complete

Resolved

Resolved Jun 25, 2025 at 7:45am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jun 20, 2025
1 incident

Web Application is down

Resolved

Resolved Jun 20, 2025 at 2:31pm UTC

Web Application recovered.

1 previous update

Jun 16, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jun 16, 2025 at 6:20am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jun 11, 2025
1 incident

Trigger Email 2.0 - Production - Scheduled Maintenance - Complete

Resolved

Resolved Jun 11, 2025 at 5:30am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jun 10, 2025
2 incidents

Application API is down

Resolved

Resolved Jun 11, 2025 at 4:09am UTC

Application API recovered.

1 previous update

ProviderNSA - Production - Scheduled Maintenance - Complete

Resolved

Resolved Jun 10, 2025 at 5:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

May 2025
May 29, 2025
2 incidents

Application API is down

Resolved

Resolved May 29, 2025 at 7:13am UTC

Application API recovered.

1 previous update

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved May 29, 2025 at 7:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

May 25, 2025
1 incident

Web Application and Email API are down

Resolved

Resolved May 25, 2025 at 10:34pm UTC

Web Application and Email API recovered.

2 previous updates

May 21, 2025
1 incident

Application API, Web Application, and 1 other service are down

Resolved

Resolved May 21, 2025 at 3:09pm UTC

Application API recovered.

5 previous updates

May 18, 2025
1 incident

Web Application and Application API are down

Resolved

Resolved May 19, 2025 at 3:51am UTC

Web Application recovered.

3 previous updates

May 12, 2025
1 incident

Application API is down

Resolved

Resolved May 12, 2025 at 1:59pm UTC

Application API recovered.

1 previous update

May 05, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved May 5, 2025 at 6:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.