Previous incidents

September 2025
Sep 29, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved Sep 29, 2025 at 5:30am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Sep 15, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved Sep 15, 2025 at 6:05am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Sep 09, 2025
1 incident

Trigger Email 2.0 - Production - Scheduled Maintenance - Completed

Resolved

Resolved Sep 9, 2025 at 8:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Sep 01, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved Sep 1, 2025 at 7:15am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

July 2025
Jul 26, 2025
1 incident

Application API, Web Application, and 1 other service are down

Resolved

Resolved Jul 26, 2025 at 1:49pm UTC

Application API recovered.

5 previous updates

Jul 23, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jul 23, 2025 at 11:45am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jul 15, 2025
1 incident

Application API is down

Resolved

Resolved Jul 15, 2025 at 4:24pm UTC

Application API recovered.

1 previous update

Jul 09, 2025
1 incident

Trigger Email 2.0 - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jul 9, 2025 at 7:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jul 08, 2025
1 incident

DataView - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jul 8, 2025 at 6:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.

Jul 03, 2025
1 incident

ProviderNSA - Production - Scheduled Maintenance - Completed

Resolved

Resolved Jul 3, 2025 at 5:00am UTC

The scheduled maintenance on the Production environment is now complete. Access has been restored. If you encounter any difficulties with the application, please reach out to our support team via the email address itsupport@healthlinkdimensions.com.